Hoviro — Return & Refund Policy

Last updated

1. Return Policy

At Hoviro, customer satisfaction is important to us. If you receive a damaged, defective, or incorrect product, please contact our customer support team as soon as possible after receiving your order.

All return requests are subject to review and approval according to our return conditions.

2. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us with your order number and clear photos or videos showing the issue. We will review your request and inform you about the next steps.

3. Refund Policy

Refund requests will be reviewed on a case-by-case basis. If your request is approved, we will inform you about the refund process and applicable conditions.

Refund eligibility and processing time may depend on the order status, payment method, and supplier or courier procedures.

4. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible. Cancellation requests may not be accepted once an order has been processed or dispatched.

5. Delivery Issues

Delivery times may vary depending on location, courier operations, and other circumstances. If your order is delayed or tracking information is not updating, please contact our support team so we can investigate the issue.

6. Non-Returnable Situations

Returns or refunds may not be accepted for reasons that do not meet our return conditions. Each request will be reviewed individually, subject to applicable consumer protection laws.

7. How to Contact Us

For return, refund, damaged product, or incorrect order inquiries, please contact us through our official customer support channels. Please provide your order number and relevant details so we can assist you efficiently.

EMAIL: hoviro08@gmail.com

WHATSAPP : 03327340928

8. Policy Updates

Hoviro reserves the right to update this policy when necessary. Any updates will be published on this page.